Healthcare SaaS Development

AI RX med finder locates prescribed medication in stock, in pharmacies nearby with the help of AI.

An easy way to know for sure which nearest pharmacy can get your prescription filled with just a couple clicks.

Our team developed an AI-driven service that helps people across US fill their prescriptions without a hassle.

Patients across US are currently facing challenges with timely access to prescription medications as they often struggle to locate nearby pharmacies with the required medications in stock. Our client's goal was to create a service that enhances user convenience, and minimizes manual effort.

The AI RX Med Finder is an innovative SaaS solution developed as an MVP and proof of concept. The service lets users automatically locate prescription medications in pharmacies within a selected area. The platform uses a combination of voice AI technology, geo-fencing, and Payload CMS to streamline the process of finding, confirming, and notifying users about prescription availability.

Solution development:

Landing page development

Developing an intuitive landing page is crucial in creating a strong first impression, the primary goal of the AI RX Med Finder landing page was to introduce it's functionality, highlight its benefits, and guide visitors toward signing up or learning more about the service.

The first step in the page's development process involved requirement gathering and wireframing where we closely collaborated with the client to identify key elements for the landing page, including user-focused messaging, feature highlights, and call-to-action buttons.

Secondly, our team designed a prototype to map out the structure, layout, and navigation, as well as an engaging hero section with a concise tagline and a clear call-to-action button displaying the app's core features.

Finally our layout and frontend engineers performed their magic to make the landing page equally visually appealing and functional for all devices. The landing page now effectively communicates the purpose and features of the AI RX Med Finder, driving user engagement and signups during the MVP phase.

Tech used: React and TypeScript

User application development

The next step on the user journey after arriving at the landing page is the user application. The development of a user app consisted of such important features as user login and authentication, order form design and implementation, geo-fencing and map integration, as well as the safe payment gateway implementation using Stripe API.

  • Login and authentication 

For the login feature our backend development engineers created an authentication service and set up user data management, session handling, input validation and security enforcement processes. On the front our engineers implemented UI interactions for login, API integration and related appropriate error handling for various possible issues. 

  • Map integration and geo-fencing

Maps were built into the user app, and then geo-fencing was implemented so users could type in an address to select their preferred location on the map and lower or increase the radius of the fence to see pharmacies within a defined radius providing them with proximity-based options.

  • Order creation and payments

For successful order creation our engineers built a multi-step form with fields for medication details and ensured that order creation is tied to an authenticated user, as well as that users can safely pay for the service, using Stripe.

Admin CMS development

Payload CMS is a great tool for building the admin panel of a SaaS service like AI RX Med Finder. Inside Payload CMS for AI RX Med Finder, our team has set up an intuitive interface so admins can easily view and manage placed orders, track voice AI calls to pharmacies, and access call recordings that are seamlessly stored for review. The platform's pre-built interface components are highly customizable and allow rapid development, while its flexible integration capabilities provide an instant connection with third-party services like voice AI systems and notification tools.

AI voice agent

Using advanced voice synthesis and natural language processing technologies, the voice AI agent is designed to sound indistinguishable from a human caller, allowing smooth and natural interactions with pharmacy staff. The system is programmed to ask specific questions about medication availability, handle follow-up queries, and confirm details effectively. Its conversational capabilities are precise and attuned to gathering the required information while maintaining a professional tone.

The outcome

The AI RX Med Finder successfully demonstrated the potential of combining AI and automation to enhance medication accessibility. The MVP highlighted the feasibility of integrating advanced technologies into healthcare services, paving the way for future expansion. This project exemplifies how innovative technology can simplify complex tasks and provide tangible benefits to end users.

Technologies used:

tech

React.js

The library for web and native user interfaces. Whether you work on your own or with thousands of other developers, using React feels the same. It is designed to let you seamlessly combine components written by independent people, teams, and organizations.

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Node.js

Lightweight and efficient, Node.js is perfect for data-intensive real-time applications that run across distributed devices.

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TypeScript

TypeScript is an open-source programming language that extends JavaScript by adding static typing. It helps developers catch errors early, improve code quality, and enhance maintainability.TypeScript is compatible with modern JavaScript frameworks like React, Angular, and Vue.js, making it a go-to choice for high-quality software development.

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Payload CMS

Payload CMS includes built-in features like role-based access control (RBAC), two-factor authentication (2FA), and detailed audit logs. These features ensure that only authorized users can access and modify content, as well as provide a clear record of all actions within the CMS. Additionally, Payload CMS focuses on protecting data and preventing common vulnerabilities to offer high security to users.

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Voice AI agent

The Voice AI agent is a cutting-edge conversational tool designed to automate calls, mimicking natural human speech. Powered by advanced voice synthesis and natural language processing, it efficiently gathers information and it’s human-like interaction ensures seamless communication.

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